Deleting your data
This page explains how to remove the information éPure Malaysia receives when you sign in with
Facebook or Google, and how to ask us to delete your éPure account.
What we receive when you sign in with Facebook or Google
- An ID number that Facebook or Google gives you for éPure. It lets us recognise you the next time you sign in.
- Your name and email address, which we use to set up and run your éPure account.
We do not receive your Facebook or Google password, your friends or contacts, or your posts,
and we never post anything for you.
Stop signing in with Facebook
On éPure:
- Sign in and go to My Account.
- Open the Facebook tab and choose Disconnect Facebook.
We delete the connection, including the Facebook ID, straight away. Your éPure account, orders and points stay as they are.
If you created your account with Facebook, choose Forgot Password?
on the login page to set a password, so you can still sign in.
On Facebook:
- Go to Settings & privacy → Settings → Apps and websites.
- Find éPure and choose Remove.
This stops Facebook sharing anything more with us. To delete the connection we already hold as well,
disconnect it on éPure as shown above, or email us.
Delete your éPure account
Email sale.my@epureskin.com
from the email address on your account, with the subject Delete my account.
- We will reply to confirm the request. Then we delete your account, your saved addresses and any
Facebook or Google connection, and remove you from our mailing list, within 30 days.
- We keep records of past orders and invoices for as long as Malaysian law requires. After that,
we delete them too.
See our Privacy Policy for more about how we use your information.
